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Privacy Policy – Wandergoo

Effective Date: 15-02-2026

1. Information We Collect

  • Personal Information: Name, email, phone, date of birth, gender.
  • Government ID: Passport, Aadhar, PAN, Driving License.
  • Booking Information: Trip details, payment info, preferences, special requirements.
  • Host/School Information: Organization details, licenses, certifications, payment info.
  • Payment Data: Processed securely by third-party PG; Wandergoo does not store full card details.
  • Usage Data: IP address, browser type, device details, cookies, and analytics data.

2. How We Use Your Information

  • Process bookings, payments, and refunds.
  • Communicate booking confirmations, updates, and reminders.
  • Allow hosts/schools to manage trips, events, and packages.
  • Improve platform experience, features, and security.
  • Comply with legal, tax, and regulatory requirements.
  • Send promotional offers or newsletters (only if opted-in).

3. Sharing of Information

  • We do not sell your data.
  • Hosts & Schools: To confirm bookings and provide details.
  • Payment Gateways & Banks: To process secure payments.
  • Service Providers: For analytics, support, or marketing tools.
  • Legal Authorities: If required by law or to prevent fraud.

4. Data Storage & Security

  • Your personal data is stored securely on our servers with encryption.
  • Payment transactions are handled via PCI-DSS compliant third-party providers.
  • Access to personal data is limited to authorized employees and partners only.
  • While we take strong security measures, no online system is 100% secure.

5. Cookies & Tracking

  • We use cookies and similar technologies to improve user experience.
  • Cookies may track browsing preferences, device type, and activity.
  • You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

  • Access and update your personal data.
  • Request deletion of your data (subject to booking/financial record obligations).
  • Opt-out of marketing communications at any time.
  • Withdraw consent for data processing where applicable.

7. Data Retention

  • Booking and payment records are kept for 7 years (tax/compliance requirements).
  • Other personal data is retained only as long as necessary to provide services.

8. Children’s Privacy

  • Wandergoo is not directed at children under 18. If we become aware of data collected from a minor, we will delete it immediately.

9. International Users

  • If you access Wandergoo outside India, your data may be transferred and stored in servers located in India or other countries.

10. Updates to This Policy

  • We may update this Privacy Policy from time to time.
  • Changes will be posted on this page with the updated “Effective Date.”

11. Contact Us